Frequently Asked Questions
How soon will my Disorderly Adventure order ship?
Order processing takes approximately 24-72 hours for ready-made items. Custom items may take up to two weeks. Our team of two works to fulfill orders as quickly as possible, but we are human! Once your item is ready, we will ship it out the next business day.
Ok, but how long will it take to get my order?
USPS quotes (but doesn't guarantee**) 2-8 business days for domestic delivery, and UPS ground estimates 1-5 business days for domestic delivery. During the checkout process, you will be able to toggle between different shipping options to view different pricing and delivery speed information. View more information on our shipping policy.
What is Disorderly Adventure's return/exchange policy?
We want you to LOVE your purchase, but we understand that sometimes reading a description online can't always do the product justice. All products can be returned un-used within 15 days of purchase. Customers are responsible for covering the cost of return shipping. Contact us for more information on processing a return or exchange for your recent order.
How do I learn more about your sustainability practices?
Check out our blog! We post weekly about the current projects on our plates, and how we tackle being eco-friendly makers in a world that is seemingly designed to create waste.